Show Notes
On this episode of saaslife.fm, Sam Schrup celebrates an informal milestone and troubleshoots a unique issue with Canadian phone carriers. Chris McAleenan made a mistake and set the team temporarily off-track.
Highlights from this Episode:
- Cyber Monday: TextRetailer’s first and best day for volume, number of orders.
- Challenge: Issue sending messages to Canadian phone carriers too quickly.
- Informal Milestone: Email inbox flooded with TextRetailer orders put in Slack.
- Milestone Mistake: Deviation, acceleration, customization for PipeTech Mobile.
- Disruption: Data not quite ready; delays customers waiting to pay for product.
- Strategy Shift: Only paying customers, no data migration/free trials due to value.
- Ultimate Goal: Faster customers are onboarded, faster the revenue comes in.
- Price Expectations: Costs driven by data storage, transcoding fees, bandwidth.
Links and Resources:
Intro music by Monkey Warhol licensed under Creative Commons Attribution 4.0 International (CC BY 4.0).